We recently engaged Green St Property Management to manage our newly acquired investment property. The service we have been given by our portfolio manager Jacqueline has been second to none. Nothing has been too hard for Jacqueline and she has gone above and beyond helping with everything from ensuring the correct resident was found to making sure the house and gardens were in top condition. We have no problem recommending Jacqueline or Green St Property Management.
The management of my rental property has been so much easier since dealing with Jacqueline. Nothing has been too much for her and she always ensured that everything was taken care of. It has been a pleasure to work with Jacqueline on my property and I know that I won't have any issues with my residents under her management.
Jacqueline DeFiddes has been managing my investment property, which I’ve entrusted to Green St Property Management since 2011. In that time I have observed proactive resolution of maintenance issues and superior communication. She is always more than happy to assist, and does so with an exceptionally positive attitude. Jacqueline is constantly willing to go the extra mile, whether that consist of obtaining a few extra quotes to get an item repaired at an equitable cost, or helping coordinate access to the property for tradesmen in a timely manner, in order to keep residents satisfied. She has a fantastic phone disposition, calling with solutions to upkeep issues and not just to report a problem for me to solve. I’m fortunate to have Jacqueline as my portfolio manager, and I recommend her to anyone that values their investment as much as their own home.
“Jacqueline shows the type of care and service that is rare. Attentive, compassionate and effective. Highly recommend to anyone looking for a top portfolio manager. We’ve enjoyed the motivation and responsiveness she has shown whenever called upon.”
I have been a resident for a short period but in that time your property manager Jacqueline has been the most caring young person, the week I was to move in my niece was very ill & hospitalised. Jacqueline bought a beautiful bunch of flowers it was so unexpected. She has treated a total stranger with a bit of love. Jacqueline is very patient and is very willing to help her residents in any way she can, it's always a smooth process I've rented for 28 years and it's a good feeling to be treated as something other than a number.
Jacqui has been by far the best property manager & as far as I am concerned an asset to your business. Even if she is filling in or the genuine care and efficiency Jacqui has to offer is something that really makes you feel comfortable & valued as a resident when renting. Something like this is rare and I haven’t seen in any of my previous rentals. Having moved in & out of many properties over the last 6 years this experience has been a little inconsistent and admittedly not always this positive, but one thing that has been is Jacqui’s attitude.